The story that became a memorable experience.
A satisfied customer is the result of a memorable experience, when we are served especially well, a great smile, we tell all our friends....
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Maria Campias
Oct 3, 20221 min
Having unsatisfied customers won’t grow your business
There is a direct relationship between dissatisfied customers and low revenue. A dissatisfied customer is not just a dissatisfied...
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Maria Campias
Jun 9, 20221 min
The history of Mystery Shopping
Mystery Shopping has many years of history.. The technique was used in Banks to verify the integrity of employees, private investigators...
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