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SATISFACTION SURVEYS

A satisfaction survey is a study used to measure how satisfied customers are and how loyal they are to a brand, product or service. Conducting a satisfaction survey is

the best way to know what customers think.

Through a satisfaction survey you can also meet your dissatisfied customers, being able to work on the weak points of your product or service.

There are many survey methods, phone, online or face to face. Online surveys are fast, inexpensive and easy to implement, they can be distributed through a direct link by email, on social networks, or through scanning a QR code provided in the

packaging of products, invoices or any type of printed brochure, directing the customer to the survey.

Leverage our strong experience, and online tools to monitor all customer touchpoints, get feedback and measure satisfaction on an integrated platform

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Measure hard business variables with technical surveys and gain competitive advantages.

Somos The Shopper Experience. Ayudamos a nuestros clientes a crear nuevas experiencias de consumo. En The Shopper Experience, nos especializamos en la técnica de mystery shopper y estudios del consumidor.  Buenos Aires, Argentina.

TECHNOLOGY PLATFORM

FOR SURVEYS, SURVEYS AND MYSTERY SHOPPING SERVICES

With our technological platform in the cloud, you will be able to collect, process and analyze key information of your business for fast and effective decision-making, generating value and producing knowledge for the search of excellence in the service offered.

KNOW ALL THE BENEFITS

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Mobile app

For data collection, shoppers have a mobile application that allows you to enter information in real time using a Smartphone, without having to be connected to the Internet.

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Camera

Among its functions it allows the fast loading of multimedia files, accessing the camera built into the shopper’s mobile device.

Geolocation

Its integrated geolocation makes it easy to track the geographic location of the shopper when performing its task, maximizing fraud prevention.

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Accessibility

You will be able to see the results of your audits immediately, facilitating the correction of deviations. Our management boards and reports will allow you to analyze the information along with the multiple variables of your business.

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Reports

The service offers statistical reports and graphs of various entries, with historical evolution of the audited aspects.

The Shopper Experience, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

Alerts

It allows the sending of configurable immediate alerts, receiving information instantly in your email, in situations that require it.

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